Business Assistant - Cegedim

Business Assistant / Manager Assistant

Cegedim

Our client  is a French group specialized in pharmaceutical and healthcare services field. Cegedim started in 1969 and serves its clients with services, software and information from pharmaceutical and healthcare field. It had a global presence in over 80 countries and divested half of the activities in 2015; today it has over 3,500 employees in 12 countries.

Cegedim values are: integrity and responsibility, strong customer orientation and respect.

In Romania, Cegedim has 2 companies: Cegedim Customer Information, specialized in pharmaceutical market analysis and Cegedim Rx, specialized in software for healthcare professionals. Both companies are run under the same management and share the common services: admin, accounting, human resources and IT support.

Position purpose

·        Responsible for providing support to the General Manager in the areas of Planning, Monitoring, Communication and Public Relations; work closely with management team and other associates of the business

Responsibilities

·      Manages, organizes and assists with GM schedule: meetings, events, phone calls and e-mails

·      Prepares, proof reads and edits all outgoing correspondence including letters, press releases, proposals, newsletters and marketing materials

·      Prepares the GM for meetings by researching, organizing and proof reading all documents that will be present in the meetings

·      Works closely with all associates of the business

·      Keeps confidentiality of clients and related information and projects

·      Plans and executes team events and activities, outings and trainings

·      Temporary substitute for HR&Office Manager (maternity leave) in payroll, recruitment and office management

Qualifications

·        1-3 years of previous similar experience (customer service, manager assistant);

·         Familiar with Web environment, MS Office (Excel, PowerPoint), Adobe Photoshop, other office tools

·         Bachelor’s degree

·         Driving license

·    Excellent skills of writing and speaking in both English and Romanian (French might be a plus)

Psychological Profile

·         Compatibility with Cegedim values and organizational culture

·         Eager to learn, hardworking, very organized, outgoing, friendly, easy to work with, self-motivated, creative, good at anticipating

·         Ability to work effectively with a range of partners, have innovation and creativity skills and paying attention to details

·         Willing to develop in event organizing and client relations

·         Comfortable with computers and technology

·         Initiative and results orientation

·         Dynamic, engaging and enthusiastic

·         Organized, with good self-management skills

·         Communicative with assertive behavior

·         Persuasive, with good presentation skills

You match the description? 

Send us your CV and join Cegedim's team!

Contact: alexandra.oprea@mentors.ro

Business Assistant - Cegedim

Business Assistant

Our client, Cegedim, is a French group specialized in pharmaceutical and healthcare services field. Cegedim started in 1969 and serves its clients with technologic services and instruments, software and information from pharmaceutical and healthcare field. It had a global presence in over 80 countries and divested half of the activities in 2015; today it has over 3,500 employees in 12 countries.

Cegedim values are: integrity and responsibility, strong customer orientation and respect.

In Romania, Cegedim has 2 companies: Cegedim Customer information, specialized in pharmaceutical market analysis and Cegedim Rx, specialized in software for healthcare professionals. Both companies are run under the same management and share the common services: accounting, human resources and IT support.

Position purpose

·        Responsible for providing support to the General Manager in the areas of Planning, Budgeting, Monitoring, Communication and Public Relations; work closely with associates of the business

Responsibilities

·      Manages, organizes and assists with GM schedule: meetings, events, phone calls and e-mails

·      Prepares, proof reads and edits all outgoing correspondence including letters, press releases, proposals, newsletters and marketing materials

·      Prepares the GM for meetings by researching, organizing and proof reading all documents that will be present in the meetings

·      Works closely with associates of the business

·      Monitor and report weekly project statuses and estimates; assist in general project management

·      Keeps confidentiality of clients and related information and projects

·      Keeps up with financial modeling, write proposals and helps with sales projections

·      Plans and executes activities, outings and trainings

·      Temporary substitute for HR&Office Manager (maternity leave) in payroll, recruitment and office management

Qualifications

·         3 years of previous similar experience (customer service, manager assistant; experience in Web environment, Adobe Photoshop, event organizing, client relations)

·         Bachelor’s degree

     ·         Excellent skills of writing and speaking in both English and Romanian (French might be a plus)

Psychological Profile

·         Compatibility with Cegedim values and organizational culture

·         Eager to learn, hardworking, very organized, outgoing, friendly, easy to work with, self-motivated, creative, good at anticipating and should be good with computers and technology

·         Ability to work effectively with a range of partners, have a proven track record of successful management, have excellent innovation and creativity skills and have an attentiveness to detail

·         Results oriented

·         Initiative

·         Engagement and enthusiasm

·         Dynamic

·         Organized, excellent self-management skills

·         Communicative

·         Assertive behavior

·         Persuasive, with excellent presentation skills


You match the description? 
Send us your CV and join Cegedim's team!
Contact: adelina.stefan@mentors.ro

Customer Service Specialist

Clientul nostru, compania Blum, are o tradiţie de 63 de ani şi este un lider al producţiei sistemelor de feronerie şi accesorii pentru industria mobilierului.

Scopul postului:
Reprezentantul customer service gestionează portofoliul de clienţi ai companiei oferindu-le acestora informaţii şi consultanţă privind serviciile şi produsele Blum şi rezolvând problemele legate de acestea.



Responsabilităţi:
• Dezvoltă şi menţine excelente relaţii cu clienţii companiei Blum;
• Prelucrează şi introduce în sistem comenzile din partea clienţilor şi a furnizorilor;
• Întocmeşte facturile şi avizele de însoţire a mărfii;
• Asigură soluţionarea problemelor ridicate de clienţi;
• Gestionează reclamaţiile clienţilor prin clarificarea nemulţumirilor clientului, determinarea cauzei problemei, oferirea celei mai bune soluţii; 
• Prelucrează şi înregistrează toate informaţiile despre clienţi într-o bază de date;
• Maximizează oportunităţile de dezvoltare ale companiei prin descoperirea şi valorificarea potenţialului clienţilor;
• Recomandă managementului companiei noi servicii în urma colectării informaţiilor şi analizării nevoilor clienţilor;
• Măsoară şi urmăreşte periodic nivelul de satisfacţie al clienţilor Blum;
• Asigură servicii eficiente de secretariat directorului general.

Cerinţe:
• Minim 3 ani experienţă în lucrul cu clienţii (experienţa în B2B constituie un avantaj);
• Abilităţi excelente de comunicare orală şi scrisă în limba română şi engleză;
• Abilităţi excelente de planificare şi muncă independentă;
• Abilităţi excelente de operare cu Microsoft Office (Word, Excel, Power Point);
• Cunoştinţe de project management constituie un avantaj.

Profil psihologic:
• Compatibilitate cu valorile şi cultura organizaţiei Blum;
• Consecvenţă în declaraţii şi acţiuni;
• Abilităţi de prezentare şi persuasiune.
• Integritate;
• Orientare către rezultate;
• Iniţiativă (proactivism);
• Asertivitate;
• Dinamism;
• Deschidere către învăţare;
• Implicare;
• Perseverenţă.


CV-uri la adelina.stefan@mentors.ro